1Listing duties instead of results
"Answered calls" tells the employer what the job was. It doesn't tell them whether you were good at it. Recruiters remember numbers.
Fix: for each job, add at least one line with a number: calls per day, quality or CSAT score, sales, customers served, or how many people you trained. An honest estimate is fine.
2Adding personal details employers don't need
Many CVs still list height, weight, religion, civil status, or a full home address, a habit that's common in many countries. Most employers today don't need these to decide whether to interview you, and they take up space that could show your skills.
Fix: keep your name, the job title you want, email, phone, and city. Only add other details if the job post asks for them.
3Sending the same CV to every job
A CV for a call center role and a CV for an admin role should not be identical. Employers look for their own keywords: the skills and tools named in the job post.
Fix: before you apply, read the post and copy 3–5 of its exact skill words into your summary and skills (only the ones that are true for you). It takes five minutes.
4A design that job portals can't read
Big portals and many companies use software called an ATS to sort applications. Fancy tables, text inside images, and icons for contact details can come out scrambled or empty.
Fix: keep two versions: a designed CV for emailing and printing, and a plain one-column "ATS CV" for job portals.
The CV Builder makes both from the same answers, so you never have to type your CV twice.
5Small things that look careless
- Email: "cutiepie_2003@…" becomes "juan.delacruz@…".
- File name: "resume final final (2).docx" becomes "Juan-Dela-Cruz-CV.pdf".
- Typos: read your CV out loud once, slowly. You'll catch mistakes your eyes skip.
None of these take long, but together they tell the employer you're careful, which is exactly what they're hiring for.